Who is responsibleSiapa yang bertanggungjawab
Buddy is a membership and rewards service made by Flare53. Each shop that uses Buddy runs its own membership programme. The shop decides how its programme works; Buddy stores and processes the information on the shop's behalf.
Buddy ialah perkhidmatan kad ahli dan ganjaran oleh Flare53. Setiap kedai yang menggunakan Buddy menjalankan program keahlian mereka sendiri. Kedai menentukan cara program itu berjalan; Buddy menyimpan dan memproses maklumat bagi pihak kedai tersebut.
What we keepMaklumat yang disimpan
- Your name.
- Your mobile number and/or email address, if you give them.
- Your member code and the private link to your membership card.
- Your visits, points, rewards, and the purchase amounts that staff key in.
- Notes the shop adds to your membership.
- A record of changes made to your membership, kept for security.
- Nama anda.
- Nombor telefon bimbit dan/atau alamat e-mel anda, jika diberikan.
- Kod ahli dan pautan peribadi ke kad ahli anda.
- Kunjungan, mata, ganjaran, dan jumlah pembelian yang dimasukkan oleh staf.
- Catatan yang ditambah oleh kedai pada keahlian anda.
- Rekod perubahan pada keahlian anda, disimpan untuk tujuan keselamatan.
Why we keep itSebab maklumat disimpan
To run the shop's membership programme: so staff can find your card at the counter, add your visits and points, and give you your rewards. Your phone number is used to find your card. It is not used for SMS or WhatsApp promotions during the pilot.
Untuk menjalankan program keahlian kedai: supaya staf boleh cari kad anda di kaunter, menambah kunjungan dan mata anda, dan memberi ganjaran anda. Nombor telefon anda digunakan untuk mencari kad anda. Ia tidak digunakan untuk promosi SMS atau WhatsApp semasa fasa percubaan.
PromotionsPromosi
Receiving promotions by email is optional and separate from joining. You can join without agreeing to promotions. No promotional messages are sent during the pilot.
Menerima promosi melalui e-mel adalah pilihan dan berasingan daripada menyertai program. Anda boleh menyertai tanpa bersetuju menerima promosi. Tiada mesej promosi dihantar semasa fasa percubaan.
Your rightsHak anda
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you can ask for a copy of your information, ask for it to be corrected, or ask for it to be deleted. Ask the owner of the shop where you joined. They will first check that the request really comes from you, for example with your member code.
When your information is deleted, we remove your name, contact details, private card link and notes. We keep records of past activity without your personal details (for example, that a purchase was recorded on a certain date), so the shop's records stay correct.
Di bawah Akta Perlindungan Data Peribadi 2010 (PDPA), anda boleh meminta salinan maklumat anda, meminta maklumat itu dibetulkan, atau meminta ia dipadam. Hubungi pemilik kedai tempat anda mendaftar. Mereka akan mengesahkan dahulu bahawa permintaan itu benar-benar daripada anda, contohnya menggunakan kod ahli anda.
Apabila maklumat anda dipadam, kami membuang nama, butiran perhubungan, pautan kad peribadi dan catatan anda. Kami mengekalkan rekod aktiviti lepas tanpa butiran peribadi anda (contohnya, bahawa satu pembelian direkodkan pada tarikh tertentu), supaya rekod kedai kekal tepat.
Where it is storedTempat maklumat disimpan
Your information is stored securely with Amazon Web Services in Singapore, which is outside Malaysia. Access is limited to the shop's signed-in owner and staff, and to Flare53 for running and supporting the service.
Maklumat anda disimpan dengan selamat oleh Amazon Web Services di Singapura, iaitu di luar Malaysia. Akses terhad kepada pemilik dan staf kedai yang telah log masuk, dan kepada Flare53 untuk menjalankan dan menyokong perkhidmatan ini.